Policies

Satisfaction & Return Policy

We want you to love the toys you receive from us. If you are not happy with your purchase please let us know within 5 days of receiving your items and we can set up a return. We will refund the full purchase price of any item returned in original condition. Return shipping costs are not included.

Please provide us with the opportunity to make things right for you.

Shipment Information

Your order will be shipped out within 48 hours of receipt of payment. The order will be sent via USPS . A tracking number will be provided.

International Shipping

If you are ordering outside of the United States, please call us at (608) 269-5140 to place an order. We do not allow online ordering internationally at this time.

Payment

We will accept payment with paypal.

Loss in the Mail

If for some reason your piece is lost in the mail we will file an insurance claim and reship your order. If the order says it was delivered, we can not be responsible for finding where your piece actually went. Please contact your local post office before contacting us. If the package does not show up we will work with you to reship the product. If a piece goes unclaimed at the post office and returned to us we will ship out the order again but you must repay the shipping charges.

Canceling your order

If you cancel your sale you MUST contact us via email and let us know so we can issue a refund and stop the shipment.

Feedback

Your satisfaction is very important to us. If you are not happy with your order for any reason please let us know and we will work it out. Please provide us with the opportunity to make things right for you.

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